Credit Policy
Co-pay amounts listed on your insurance card are due at the time of service. Please be prepared to pay the co-pay to the front desk staff at the time of your appointment. Even though we participate with all the insurance programs listed on this page, some charges may be your responsibility (i.e., non-covered charges, medical supply charges, no referral obtained from primary care doctor, deductible amounts, co-insurance amounts). The balance of your account is due upon billing of the monthly statement. An account balance over 30 days is considered past-due and collection procedures will begin by our credit manager. Under certain circumstances, we will agree to set up a payment schedule with you to pay off your account in monthly installments. All payment plans are arranged on a case-by-case basis by our credit manager.
Patients with no insurance are required to pre-arrange their payment in full before their appointment or make a deposit at the time of service with a payment schedule for the remaining balance.
Infertility Credit Policy
If you enter into our infertility program, you will meet with a business office representative to review your policy for infertility benefits. If required, we will file a prior authorization form with your insurance company for your plan of treatment. If you plan does require authorization, then infertility treatment cannot begin until after we have received a response from your insurance company.
You will also be required to sign a waiver before beginning infertility treatment. The waiver states that you will be responsible for any infertility treatment not covered by your insurance plan. Prior to the start of your next cycle of infertility, you will be required to pay the patient responsibility portion of your account (amount due after insurance has processed the claim).